Accessibility

Exeter is a city which can be accessed and enjoyed by everyone.

From travel and transport to accommodation, attractions and places to eat and drink, Exeter offers a friendly and accessible city for visitors.

Getting around

Once you've arrived in Exeter, getting around the city is made easy for you and there are a number of options to help you get around. 

If you require the use of a wheelchair or motorised scooter to get around the city, ExeAccess is conveniently located in Princesshay, offering a range of equipment available for hire. ExeAccess is for anyone, any age, no matter whether their mobility problem is temporary or permanent. The service is available to residents and visitors in Exeter, with free parking for ExeAccess users available on level three of the Princesshay Car Park. 

Devon's Ring & Ride's minibus is also located at ExeAccess, offering a comfortable waiting room.

Parking

Blue Badge holders can park for free in all Exeter City Council car parks, except for the Premium car parks, provided a valid blue badge is clearly displayed. Wide parking bays are also available for disabled motorists in most car parks.

Facilities for disabled visitors

Paris Street Bus Station:

Public toilets here have provision for disabled users and are open from 7am to 10.30pm. Parking is available adjacent to the facility.

High Street area:

Exeter's High Street is reasonably level with only a slight incline as head in the direction of Princesshay. Public toilets for people with disabilities are located just behind the High Street (near St Stephen's Church) on the ground floor of St Stephen's House at 9 Catherine Street. In the High Street, large stores Marks and Spencer and John Lewis also have accessible toilet facilities for their customers, normally open during all opening hours.

Princesshay:

A modern shopping centre that is mainly flat, with piazzas and wide walkways designed to allow easy wheelchair access to shops and restaurants.

Guildhall Shopping Centre:

Undercover shops are on two levels here. Entrance to the upper shopping level and the Guildhall Car Park (on level three) is via a lift. Public toilets for people with disabilities can be found on the ground level.

Fore Street:

This interesting shopping area has a steep incline leading down towards the Quayside area.

Quayside area:

Access to the Quayside involves steep inclines but the quayside area itself is wide and level. Public toilets for people with disabilities are located just past the On the Waterfront restaurant and are open from 7am to 7pm.

Accessible accommodation

For visitors staying in Exeter and requiring mobility or disability facilities, there are a number of accommodation options which are highly accessible and offer excellent levels of service. Whether it's a period hotel, with all the latest facilities, in the heart of the city, a smaller B&B and guest house or perhaps self-catering accommodation, Exeter offers an array of accessible-friendly options that welcome all visitors.

We recommend that you contact the individual accommodation premises in advance of your visit as they will be happy to answer any questions and help cater for your personal needs.

 You can find details of accessible accommodation in Exeter here.

Accessible attractions

Across the city, and surrounding area, you will find a great selection of accessible attractions and places to visit that everyone can experience. From city centre attractions like RAMM (Royal Albert Memorial Museum) and Exeter Cathedral to Exeter's historic Quayside and trips along the river, Exeter is an accessible city that can be enjoyed by all who visit here.

You can find information about Exeter's accessible attractions here.

If you require any further information or assistance then we will be happy to help plan your visit. Please contact us here or by email at visit.exeter@exeter.gov.uk.